Samsung Galaxy S24 Ultra users complain of green line on the screen: report

Galaxy S24 Ultra users complain of green line on the screen

• Complains about the Galaxy S24 Ultra’s screen were shared on Reddit and Samsung’s community forum. One user said that the a single green line suddenly appeared on his Galaxy S24 Ultra as he picked it up from the desk. But there were no prior issues like dropping it or the device overheating.
• Another user on Reddit said that the issue appeared six days after using the Galaxy S24 Ultra. On this unit, not just a green line but even a white line appeared horizontally along with the vertical green line.

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• The same user shared the complaint on the Samsung Community Forum, and how the company refused to exchange the device. This Galaxy S24 Ultra owner was instead asked to return, and repurchase it.
• The problem here was that he would also all pre-order benefits if the device wasn’t exchanged. Samsung finally told the customer to contact T-Mobile since it was financed by the carrier.

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Samsung hasn’t provided any statement on the green line issue yet. It’s also not clear if this is a hardware defect or a software issue. Like we mentioned above, this is an isolated issue so it might be affecting only a select group of devices. But it’s still a matter of concern, and one that Samsung should fix at the earliest.